New Jobs Coming to Las Vegas

Justine Flaherty's picture
UPDATE: APAC Customer Services, Inc. to hire 300 CS Associates

Outsourcing specialist APAC Customer Services has announced it will bring 300 new jobs into Las Vegas at a facility to be finalized by year’s end. The company provides outsourcing for its corporate clients such as Medco Health Solutions –the state’s second largest employer.

According to the press release, Medco asked APAC to bring the customer service jobs back to the U.S., a trend often described as “in-shoring,” but no further explanation was available as to why APAC’s Pilipino workforce lost these positions.

While 300 is not a large number in the scheme of Nevada unemployment, it still represents jobs added to the economy, and reflects confidence in Las Vegas workers being highly skilled in customer service areas. Hiring will begin in earnest starting in January, but APAC is already looking for recruiting and training specialists to hit the ground running.

Visit the job locator page, leave all other drop-down selections to the default “All,” and select US –Nevada under “location” to learn application details for immediate positions.

Finding New Jobs through Networking

As discussed in the last post, customer service professionals –and all other jobseekers, would do well to join LinkedIn for a number of reasons. Online networking has big rewards for those willing to put in the time to enhance their career profiles and gain access to new jobs.

LinkedIn has a jobs board where recruiters and companies post openings. However, a good portion of these positions will also be recruited elsewhere. Whether or not a company chooses LinkedIn as a first source is an unknown factor. But it’s a safe bet that all hiring professionals will prefer a candidate who tells a complete, descriptive story about their credentials and experience over one who does not.

On LinkedIn, that story includes a photo. Many fear the dreaded “head shot” for various reasons, among them belief that they are not photogenic. You should overcome any trepidation, get a digital camera, and get your mug on your LinkedIn profile. Tagging the picture with your first and last name adds enormous search juice (read: findability) to your profile. One Tip – get a high-resolution picture that shows a clean image of you just as if you were sitting in an interview that you were acing.

Finding Early Job Leads

While LinkedIn is a must for today’s professional, other alternative online networks are often overlooked, but can actually provide the right jobseeker with early job leads.

Traditionally, professional associations netted valuable insider information and early leads on good positions. However, the Internet and online networking groups have significantly disrupted many of these organizations.

A focused search on Yahoo Groups, for example, may yield a well-established network within your current or desired profession. And searching on AOL Groups might also provide you with a stellar network of likeminded professionals who are willing and able to share info from within their companies on suitable jobs that are becoming available.

The best of these groups avoid spammers by having prospective members submit a brief “bio” or summary stating why they desire membership. An added incentive to joining such a group is that they are all FREE! It should go without saying that to gain the prime benefits from any networking group, you have to become a valuable part of the conversation.

More on Las Vegas job hunting to come. Until then, focus on putting your best foot forward and as always, good luck!

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